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Privacy Policy

Privacy Policy

This Privacy Policy aims to clarify what data TOEFL Test Prep collects and why we collect it.

We understand and respect the significance of safeguarding your privacy. Your trust is invaluable to us. This policy outlines the handling of user data obtained from https://toefltestprep.com and other non-digital channels. It pertains to both current and past visitors to our site and our online clientele. By visiting and/or using our website, you agree to this Privacy Policy.

TOEFL Test Prep is a property of CollegeDekho Group, an Indian Company registered under the Companies Act, 2013.

Information We Collect

Contact information: We might collect your name, email, mobile number, phone number, street, city, state, pincode, country, and IP address.

Payment and billing information: When you purchase a service, we may collect your billing name, billing address, and chosen payment method. It's important to note that we do NOT store any credit card details, including the card number or expiry date, on our platform. Such sensitive information is handled and processed securely by our trusted online payment partner, CC Avenue.

Information you post: We might collect any content or information you share in public spaces on our website or on TOEFL Test Prep's affiliated social media platforms.

User Demographics: We may collect demographic data or other relevant details you provide while interacting with our website, potentially through surveys or similar methods.

Additional Data: When you navigate our website, we might automatically collect data like your IP address, browser type, referral source, duration of website visit, specific pages viewed, and subsequent sites visited upon leaving our platform.

We collect data in different ways.

We collect information directly from you. When you sign up for a session or purchase a service, we obtain information directly from you. Additionally, if you leave a comment on our site or reach out to us via phone or email, we collect relevant details.

We collect information from you passively. We collect insights about how you interact with our platform utilizing tools such as Google Analytics, Google Webmaster, browser cookies, and web beacons. We collect data from third parties. When you utilize integrated social media features on our site, certain third-party platforms may share information with us, potentially including your name and email address.

Use of your Personal Information

We use the information to contact you. Your details may be used to reach out to you, either to verify a transaction on our site or for promotional endeavors.

We use information to respond to your requests or questions. We employ your data to address inquiries or fulfill requests, such as confirming your enrollment in a session or webinar.

We use information to improve our products and services. We might use your information to refine our offerings and tailor your user experience. This may involve presenting content aligned with your interests. We use information to look at site trends and customer interests. We may use your information to analyze user patterns and preferences that aid us in optimizing our website and product lineup. Occasionally, we may integrate data from third-party sources with your provided information.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes. notifications regarding exclusive deals, product launches, or features that might resonate with you. These updates could pertain to our offerings or third-party recommendations.  We use information to send you transactional communications. We might send you essential communications, such as account notifications or purchase confirmations, via email or SMS.

We use information as otherwise permitted by law.

Sharing of information with Third Parties

We share information with third parties who perform services on our behalf. We may collaborate with third-party service providers to facilitate tasks such as online registration, payment processing, and transactional messaging.

We share information with our business partners. This includes a third party who operates in collaboration with our company. Our partners use the information we give them as described in their privacy policies.

We may share information to comply with the law. We may be compelled to disclose information to adhere to legal mandates, safeguard our rights, or address potential fraudulent activities. This could encompass responses to court orders, governmental requests, or investigative inquiries.

We may share information with any successor of our business. If any segment of our operations undergoes a transition, such as a merger or acquisition, your data may be transferred as part of the business assets.

Should there arise any instances where we intend to share your information for reasons beyond those stipulated herein, we will seek your consent beforehand.

Third-party Sites

Clicking on external links on our platform might redirect you to sites beyond our jurisdiction. This privacy policy does not extend to such third-party platforms. We advise reviewing the privacy policies of these external sites and acknowledge that we bear NO responsibility for their practices.

TOEFL Test Prep adheres to the stringent security protocols of the industry. We prioritize the safeguarding of information, ensuring robust encryption measures. Recognizing the sensitivity and confidentiality of client data, we diligently protect details such as passwords, user IDs, and other personal information. Access to this data is strictly restricted, and unauthorized access is unequivocally prohibited.