Requesting Assistance with Accessing Digital Textbooks - TOEFL Listening Practice Test

The TOEFL Listening section evaluates how well you can understand spoken English within academic contexts. It includes dialogues and discussions that simulate real-life situations commonly experienced in university settings. Each listening activity is paired with multiple-choice questions designed to measure your comprehension and ability to identify critical details.  

This practice set features a conversation between two students, Oliver and Sam, as they discuss the challenges of accessing digital textbooks for their literature class. This example sheds light on the hurdles students often face and showcases practical communication techniques for problem-solving. Working through this material will help you sharpen your listening abilities, improve your conversational comprehension, and gain confidence in handling similar interactions on the TOEFL exam. Dive in and follow how Oliver addresses his challenge! 

Listening Instructions

• You can listen to each conversation and lecture only once.
• You have approximately 8 minutes to listen to the conversation/lecture and respond to the questions.
• Each question generally carries one point unless otherwise specified in the instructions, which will explicitly state the assigned points for specific questions.
• After listening to the Conversation, respond to questions related to the topic based on explicit or implicit statements made by the speakers.
• Feel free to make notes as you listen. You can refer to your notes to aid in answering the questions. 
• We recommend practicing note-taking with a pen and paper, similar to what you'll do during the TOEFL Exam.

Conversation on Requesting Assistance with Accessing Digital Textbooks

Now listen to the audio.

Questions

Directions: Mark your answer by selecting your choice.

1. What is the main purpose of Oliver's conversation with Sam?  
   
   1. To discuss the upcoming literature class
   2. To seek help with accessing digital textbooks
   3. To complain about the university's online portal
   4. To ask for advice on literature assignments

1. What does Sam suggest Oliver do to resolve his login issue?  
   
   1. Contact the university administration
   2. Reset his password
   3. Wait for the issue to resolve itself
   4. Try logging in from a different device 

1. What does Sam mean when he says, “If you don’t receive the reset email, check your spam folder”?
   
   1. The email might be delayed
   2. The email could have been sent to the wrong address
   3. The email may have been filtered as junk 
   4. The email is not important

1. What additional resources does Oliver mention he needs to access for their next class?
   
   1. Printed textbooks
   2. Digital versions of the reading materials
   3. Lecture notes from Sam  
   4. Online videos related to the course 

Transcript of the Audio Conversation on Requesting Assistance with Accessing Digital Textbooks

Answers and Explanations of the Conversation on Requesting Assistance with Accessing Digital Textbooks

1. Answer: B. To seek help with accessing digital textbooks.

Explanation: The main focus of Oliver's conversation with Sam is his difficulty in accessing the digital textbooks for their literature course. He specifically mentions having trouble logging into the university's online portal, which indicates he is seeking assistance rather than discussing the class, complaining about the portal, or asking for advice on assignments.

2. Answer: B. Reset his password.

Explanation: Sam suggests that Oliver try resetting his password as a potential solution to his login issue. This is a direct recommendation aimed at resolving the problem, while the other options, such as contacting the university administration or waiting for the issue to resolve itself, are not mentioned in the conversation.

3. Answer: C. The email may have been filtered as junk.

Explanation: When Sam advises Oliver to check his spam folder, he is indicating that the reset email might have been incorrectly classified as junk by the email system. This suggests that the email was sent but may not appear in the main inbox, rather than being delayed or sent to the wrong address, which makes options A and B incorrect.

4. Answer: B. Frustrated. 

Explanation: Oliver expresses a sense of frustration regarding his login issue, as indicated by his statement about the incorrect credentials. He is concerned about potentially being locked out if he attempts to reset his password incorrectly, which reflects his frustration rather than confidence, indifference, or excitement.

5. Answer: B. Digital versions of the reading materials.

Explanation: Oliver specifically mentions needing to access the reading materials for their next class, highlighting that he is interested in the digital versions because they contain additional resources. The other options, such as printed textbooks or lecture notes from Sam, are not mentioned in the conversation.

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