Asking for Assistance with Campus Technology Services - TOEFL iBT® Listening Practice Test

In the TOEFL iBT® Listening section, you’ll often encounter dialogues that involve common university scenarios, like 'Asking for Assistance with Campus Technology Services.' Practicing with these situations helps you develop skills to understand questions and instructions related to campus resources and technology.

This practice topic will guide you through listening for specific details and understanding the context of service-related conversations, key skills needed for TOEFL Listening success. Engaging in this type of exercise improves your ability to follow directions and pick out important points, strengthening your overall comprehension for the test.

Listening Instructions

• You can listen to each conversation and lecture only once.
• You have approximately 8 minutes to listen to the conversation/lecture and respond to the questions.
• Each question generally carries one point unless otherwise specified in the instructions, which will explicitly state the assigned points for specific questions.
• After listening to the Conversation, respond to questions related to the topic based on explicit or implicit statements made by the speakers.
• Feel free to make notes as you listen. You can refer to your notes to aid in answering the questions. 
• We recommend practicing note-taking with a pen and paper, similar to what you'll do during the TOEFL Exam.

Now listen to the audio.

Questions

Directions: Mark your answer by selecting your choice.

Gist-Content Question

1. What is the main purpose of Oliver's conversation with Sam?
   
   1. To discuss a recent lecture 
   2. To seek help with a Wi-Fi connection issue 
   3. To arrange a study group 
   4. To complain about campus facilities 

Detail Question

1. What does Oliver say he has already tried to resolve the Wi-Fi issue? 
   
   1. Changing the password 
   2. Disconnecting and reconnecting to the network 
   3. Updating his laptop software 
   4. Asking other students for help 

Function Question

1. What does Sam suggest Oliver do if his phone connects to the Wi-Fi without issues?
   
   1. To ignore the problem and try later 
   2. To visit the IT help desk with his laptop 
   3. To reset his phone's settings 
   4. To borrow a friend's laptop 

Attitude Question

1. How does Oliver feel about the situation with the Wi-Fi? 
   
   1. Indifferent 
   2. Frustrated but hopeful for a solution 
   3. Angry and upset 
   4. Confused and lost 

Detail Question

1. What does Sam recommend Oliver bring to the IT help desk? 
   
   1. A list of passwords 
   2. His phone 
   3. His laptop 
   4. A friend for support

Transcript of the Audio Conversation on Asking for Assistance with Campus Technology Services

Answers and Explanations of the Conversation on Asking for Assistance with Campus Technology Services

1. Answer: B

Explanation: The conversation primarily revolves around Oliver asking Sam for assistance with a problem he is experiencing while trying to connect to the campus Wi-Fi. The other options, such as discussing a lecture, arranging a study group, or complaining about facilities, are not relevant to the topic at hand.

2. Answer: B

Explanation: Oliver mentions that he has already tried disconnecting and reconnecting to the Wi-Fi network, but it did not resolve the issue. The other options, such as changing the password, updating his laptop software, or asking other students for help, were not mentioned as actions he had taken.

3. Answer: B

Explanation: Sam suggests that if Oliver's phone connects successfully, he should visit the IT help desk for further assistance with his laptop. The other options, such as ignoring the problem, resetting his phone's settings, or borrowing a friend's laptop, do not align with Sam's advice.

4. Answer: B

Explanation: Oliver expresses frustration with the Wi-Fi issue but remains hopeful, as he is actively seeking help and considering visiting the IT help desk if necessary. The other options, such as being indifferent, angry, or confused, do not accurately reflect his attitude during the conversation.

5. Answer: C

Explanation: Sam specifically recommends that Oliver bring his laptop to the IT help desk to get assistance with the Wi-Fi issue. The other options, such as bringing a list of passwords, his phone, or a friend for support, were not suggested in the conversation.

Practicing with passages such as 'Asking for Assistance with Campus Technology Services' sharpens your listening skills for TOEFL test day. Regularly engaging with similar passages will prepare you to navigate various conversation styles and content, enhancing both comprehension and confidence in the TOEFL Listening section.

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