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Reporting a Maintenance Issue in the Dormitory - TOEFL Listening Practice Test

Reporting a Maintenance Issue in the Dormitory - TOEFL Listening Practice Test

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"Prepare for the TOEFL Listening Section with a practice test on 'Reporting a Maintenance Issue in the Dormitory' and learn the skills to improve your score in the TOEFL exam. "

The TOEFL iBT® exam consists of four sections, out of which the TOEFL Listening Section requires an individual to understand spoken English in various contexts. In this segment, the test takers are required to listen carefully and choose the correct answer from four options in multiple-choice questions. By attempting the TOEFL Listening Practice Test on 'Reporting a Maintenance Issue in the Dormitory', you can significantly improve their listening skills.

In this segment, listening to the dialogues will enhance your coprehension skills and you become more familiar with the types of interactions you might hear on the exam. Remember that consistency is the key to success!

Why wait? Let's get started in boosting your TOEFL listening skills!

Listening Instructions

  • You can listen to each conversation and lecture only once.
  • You have approximately 8 minutes to listen to the conversation/lecture and respond to the questions.
  • Each question generally carries one point unless otherwise specified in the instructions, which will explicitly state the assigned points for specific questions.
  • After listening to the Conversation, respond to questions related to the topic based on explicit or implicit statements made by the speakers.
  • Feel free to make notes as you listen. You can refer to your notes to aid in answering the questions. 
  • We recommend practicing note-taking with a pen and paper, similar to what you'll do during the TOEFL Exam.

Conversation on Reporting a Maintenance Issue in the Dormitory

Now listen to the audio.

Seeking Help With Time Management - TOEFL Listening

Questions

Directions: Mark your answer by selecting your choice.

Gist-Content Questions

  1. What is the main purpose of Tom and Sam's conversation?  
    1. To discuss their plans for the weekend
    2. To address the heating issue in their dormitory 
    3. To complain about the maintenance staff 
    4. To talk about their coursework 

Detail Questions

  1. What does Sam suggest Tom do regarding the heating issue?
    1. Ignore it and hope it gets better 
    2. Report it to the maintenance office 
    3. Wait for someone else to report it 
    4. Speak to the resident advisor directly 

Function Questions

  1. What does Sam mean when he says, “If enough people report the issue, they might prioritise it”?
    1. The maintenance staff will ignore the reports
    2. The issue will be fixed more quickly if many students complain 
    3. The heating will be turned off completely 
    4. The dormitory will be closed for repairs 

Attitude Questions

  1. How does Tom feel about studying in a cold room?
    1. Indifferent, as he can study anywhere
    2. Frustrated, as it makes concentrating difficult 
    3. Happy, as he enjoys the cold 
    4. Excited, as it adds a challenge to his studies 

Detail Questions

  1. What does Sam recommend if the maintenance staff do not take the issue seriously?
    1. To leave the dormitory 
    2. To escalate it to the resident advisor 
    3. To complain to other students  
    4. To wait for the heating to fix itself

Transcript of the Audio Conversation on Reporting a Maintenance Issue in the Dormitory

Tom: Hey, Sam. Have you noticed that the heating in our dormitory is acting up? It’s been freezing in my room lately.

Sam: Yeah, I’ve felt it too. I thought it was just me being sensitive to the cold, but it’s definitely colder than usual. Have you reported it yet?

Tom: Not yet. I was thinking of going to the maintenance office later today. Do you think I should mention it to them?

Sam: Absolutely! It’s important they know about it. If enough people report the issue, they might prioritise it. I remember last year when the hot water was out for days because no one reported it.

Tom: That’s a good point. I’ll make sure to mention it. Do you know if there’s a specific form I need to fill out, or can I just talk to someone directly?

Sam: I think you can just speak to the staff at the desk. They’re usually pretty helpful. Just explain the situation clearly. You might want to mention how many rooms are affected, too.

Tom: Right, I’ll do that. I’ll also ask if they can provide a timeline for when it might be fixed. It’s hard to concentrate on studying when I’m shivering.

Sam: Definitely! And if they don’t seem to take it seriously, you could always escalate it to the resident advisor. They can help push for a quicker response.

Tom: Good idea, Sam. I’ll keep that in mind. Thanks for the advice! I’ll head over there after lunch.

Sam: No problem! Let me know what they say. I hope they can sort it out quickly.

Check out our Top 5 Strategies to Crack TOEFL iBT in First Attempt which will guide you towards achieving success in the TOEFL exam!

Answers and Explanations of the Conversation on Reporting a Maintenance Issue in the Dormitory

1. Answer: B

Explanation: The correct answer is B. The conversation primarily revolves around Tom and Sam discussing the problems with the heating in their dormitory. They express their concerns about the cold and talk about reporting the issue to maintenance. The other options, such as discussing weekend plans, complaining about maintenance staff, or talking about coursework, are not relevant to the main focus of their conversation.

2. Answer: B

Explanation: The correct answer is B. Sam encourages Tom to report the heating issue to the maintenance office, emphasising the importance of notifying them so that the problem can be addressed. The other options, such as ignoring the issue, waiting for someone else to report it, or speaking directly to the resident advisor, do not align with Sam's advice in the conversation.

3. Answer: B

Explanation: The correct answer is B. Sam suggests that if multiple students report the heating problem, it may prompt the maintenance staff to prioritise fixing it. This indicates that collective complaints can lead to a quicker resolution. The other options, such as ignoring reports, turning off the heating, or closing the dormitory, do not reflect the intended meaning of Sam's statement.

4. Answer: B

Explanation: The correct answer is B. Tom expresses frustration about studying in a cold room, stating that it is hard to concentrate when he is shivering. This indicates that the cold is negatively impacting his ability to study. The other options, such as being indifferent, happy, or excited about the cold, do not accurately capture Tom's feelings as expressed in the conversation.

5. Answer: B

Explanation: The correct answer is B. Sam recommends that if the maintenance staff do not take the heating issue seriously, Tom should escalate the matter to the resident advisor, who can help push for a quicker response. The other options, such as leaving the dormitory, complaining to other students, or waiting for the heating to fix itself, are not suggested by Sam in the conversation.

Great job on completing the TOEFL Listening Practice Test! Want to continue with the flow? There are more practice tests that mimic the actual exam format which you can attempt and boost your confidence.

Check out a few more practice tests to level up your listening skills!

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